TY - JOUR AU - Carrasco González, Ramón Alberto AU - Blasco López, María Francisca PY - 2018 DO - 10.9781/ijimai.2018.03.003 SN - 1989-1660 UR - https://hdl.handle.net/20.500.14352/114267 T2 - International Journal of Interactive Multimedia and Artificial Intelligence AB - In the literature there are some proposals for integrated schemes for campaign management based on segmentation from the results of the RFM model. RFM is a technique used to analyze customer behavior by means of three variables: Recency, Frequency and... LA - eng KW - 2-Tuple Model KW - Campaign Management KW - Relational Strategy KW - RFM TI - A Fuzzy Linguistic RFM Model Applied to Campaign Management TY - journal article VL - 5 ER -