RT Journal Article T1 Explicit Formulae for the Characteristics of the M/H2/1 Retrial Queue A1 Artalejo Rodríguez, Jesús Manuel AB In this paper we study the M/H2/1 queue with returning customers. We obtain explicit formulae for the steady-state distribution and the expected quality characteristics of the system. In addition, a simple recursion scheme for computing the 'orbit' busy period is proposed. PB Stockton Press SN 0160-5682 YR 1993 FD 1993-03 LK https://hdl.handle.net/20.500.14352/57513 UL https://hdl.handle.net/20.500.14352/57513 LA eng DS Docta Complutense RD 10 abr 2025