TY - JOUR AU - Artalejo Rodríguez, Jesús Manuel AU - Martin, M. PY - 1995 DO - 10.2307/1428136 SN - 0001-8678 UR - https://hdl.handle.net/20.500.14352/57500 T2 - Advances in Applied Probability AB - This paper deals with a service system in which the processor must serve two types of impatient units. In the case of blocking, the first type units leave the systemwhereas the second type units enter a pool and wait to be processed later. We develop... LA - eng M2 - 840 PB - Applied Probability Trust KW - Queues with impatient units and repeated attempts KW - Takacs equation KW - Matrices of M/G/1 type KW - Markov renewal processes TI - Analysis of an M/G/1 Queue with Two Types of Impatient Units TY - journal article VL - 27 ER -