%0 Journal Article
%A Ivars-Baidal, Josep A.
%A Celdrán-Bernabeu, Marco A.
%A Femenia-Serra, Francisco
%A Perles-Ribes, José F.
%A Vera-Rebollo, J. Fernando
%T Smart city and smart destination planning: Examining instruments and perceived impacts in Spain
%D 2023
%@ 0264-2751
%U https://hdl.handle.net/20.500.14352/73086
%X The impact of technology on tourist cities and destinations has led to the emergence of renewed managementapproaches that seek to adapt the planning processes to new challenges and opportunities derived from the smartscenario. The smart city and smart tourist destination approaches are aimed at improving efficiency in management, the quality of life of the residents and the tourist experiences. However, little is known about how theseideas are being translated into real policies and whether they are having a real impact. The objective of this paperis to understand how the smart approach is being deployed in the planning processes of Spanish tourist cities anddestinations, and its implications in terms of the governance, sustainability and data-driven public management.The planning instruments that guide the smart strategies of different Spanish cities are identified and analysed.This is complemented with a questionnaire administered among managers of the smart city and smart destinationinitiatives. The findings reveal the diversity of smart initiatives, their benefits and limitations. The resultscontribute to generating a necessary debate on the implications of the smart discourse for urban and tourismplanning and enrich the international debate around this approach.
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