RT Report T1 A new model for the M/G/1 retrial queve A1 Falin, Guennadi I. A1 Rodrigo Fernández, Antonio A1 Vázquez Furelos, Mercedes AB This article deals with a new model for the M/G/1 retrial queue. We consider the process (M(t),N(t)) where M(t) is the total number of arrivals from the last departure until time t and N(t) is the number of customers in orbit at time t. We obtain the generating function together with a recurrent formula for factorial moments in the steady state. Limit behavior under heavy traffic is also studied. We use this process to get an estimator of the parameter of retrial and obtain its accuracy by solving some linear differential equations. We also give some numerical examples. PB Facultad de Ciencias Económicas y Empresariales. Decanato SN 2255-5471 YR 1994 FD 1994 LK https://hdl.handle.net/20.500.14352/64091 UL https://hdl.handle.net/20.500.14352/64091 LA eng DS Docta Complutense RD 13 abr 2025