TY - RPRT AU - Falin, Guennadi I. AU - Rodrigo Fernández, Antonio AU - Vázquez Furelos, Mercedes PY - 1994 SN - 2255-5471 UR - https://hdl.handle.net/20.500.14352/64091 AB - This article deals with a new model for the M/G/1 retrial queue. We consider the process (M(t),N(t)) where M(t) is the total number of arrivals from the last departure until time t and N(t) is the number of customers in orbit at time t. We obtain the... LA - eng A3 - Facultad de Ciencias Económicas y Empresariales. Decanato KW - Retrial queues KW - Factorial moments KW - Heavy traffic KW - Direct estimator KW - Accuracy. TI - A new model for the M/G/1 retrial queve TY - technical report VL - 1994 ER -