TY  - JOUR
AU  - Vilar Zanón, José Luis
AU  - Vilar, Eduardo
AU  - Heras Martínez, Antonio José
PY  - 2017
DO  - 10.1007/s11750-016-0432-1
SN  - 1134-5764
UR  - https://hdl.handle.net/20.500.14352/18898
T2  - TOP
AB  - Commonly viewed as a cost center from an operations perspective, product returns have the potential to strongly influence operating margins and business profitability, thus constituting a risk for online retailers. This work addresses the problem of...
LA  - eng
M2  - 445
PB  - Springer Nature
KW  - E-commerce
KW  - Risk analysis
KW  - Risk management
KW  - Online product return
KW  - Simulation.
TI  - Online product returns risk assessment and management
TY  - journal article
VL  - 25
ER  -