TY - JOUR AU - Morales Contreras, Manuel Francisco AU - Suárez Barraza, Manuel AU - Leporati, Juan Marcelo PY - 2020 DO - 10.1108/IJQSS-10-2019-0116 SN - 1756-669X UR - https://hdl.handle.net/20.500.14352/98752 T2 - International Journal of Quality and Service Sciences AB - Identification and elimination of Muda (any activity adding cost but not value from the customers’ perspective) is one of the main objectives of Lean service. Whilst there is significant research on implementing lean in manufacturing and some service... LA - eng M2 - 201 PB - International Journal of Quality and Service Sciences KW - Lean KW - Continuous Improvement Process, KW - Waste KW - Muda TI - Identifying Muda in a fast food service process in Spain TY - journal article VL - 12 ER -