RT Journal Article
T1 Organizational Commitment and Well-Being HR Practices: A Gender Bias Perspective for the Hospitality Industry in Spain
A1 Súarez Ruz, Esperanza
A1 Susaeta Erburu, Lourdes
A1 Martín Duque, Clara
A1 Romero Padilla, Yolanda
AB This study examines hospitality employees' perceptions of Human Resources (HR) policies and practicesand their impact on organizational commitment before and during a crisis. Specifically, it explores theinfluence of gender bias on organizational commitment. Focusing on the role of HR practices in fosteringcommitment, the study analyses changes in commitment during the pre- and post-crisis periods. An onlinesurvey was conducted among employees in the hotel industry in Spain, resulting in 467 complete responses.Factor analysis and confirmatory factor analysis validated the measurement model. The findings support thehypothesis that organizations with pre-existing HR practices promoting employee well-being experiencedhigher levels of organizational commitment during the crisis.Additionally, organizations implementing policies to address gender bias achieved higher levels of organizationalcommitment. The study presents a typology, categorizing HR practices as crisis-appropriate or non-crisis-appropriate and commitment or non-commitment practices. This study provides insights into understand-ing and measuring organizational commitment through HR practices and emphasizes the significance ofaddressing gender bias in fostering commitment. Practical implications for the hospitality industry includeprioritizing employee well-being, creating an inclusive work environment, ensuring flexibility and effectivecommunication, and proactively investing in crisis-appropriate HR practices.
PB INSTITUTE FOR TOURISM  (Croacia)
YR 2024
FD 2024
LK https://hdl.handle.net/20.500.14352/108191
UL https://hdl.handle.net/20.500.14352/108191
LA eng
NO Susaeta Erburu, L., Martín-Duque, C., Romero-Padilla, Y., & Suárez Ruz, E. (2024). Organizational Commitment and Well-Being HR Practices: A Gender Bias Perspective for the Hospitality Industry in Spain. Tourism: An International Interdisciplinary Journal, 72(4), 551-565.
DS Docta Complutense
RD 8 jul 2025