%0 Book Section
%T Low retrial analysis of multiserver queues with repeated attempts due to impatience
publisher Soc Computer Simulations
%D 2000
%U 1-56555-190-7
%@ https://hdl.handle.net/20.500.14352/60563
%X We consider a multiserver queueing system where customers may become impatient and then retry for service after some random time. The study of this queueing model is motivated by the existence of exchange distributed operating systems with a time-out mechanism (Boyer et al. 1988). In this paper, we concentrate on the system performance under low retrial rate.
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