%0 Journal Article %A Artalejo Rodríguez, Jesús Manuel %A Economou, Antonis %T Optimal control and performance analysis of an M-X/M/1 queue with batches of negative customers %D 2004 %@ 1290-3868 %U https://hdl.handle.net/20.500.14352/50023 %X We consider a Markov decision process for an MX/M/1 queue that is controlled by batches of negative customers. More specifically, we derive conditions that imply threshold-type optimal policies, under either the total discounted cost criterion or the average cost criterion. The performance analysis of the model when it operates under a given threshold-type policy is also studied. We prove a stability condition and a complete stochastic comparison characterization for models operating under different thresholds. Exact and asymptotic results concerning the computation of the stationary distribution of the model are also derived. %~