RT Book, Section
T1 Best practices in visitors studies: The permanent laboratory of museum audiences
A1 Pérez Santos, María Eloísa
A2 Alonso Tak, Alejandra
A2 Pazos-López, Ángel
AB Visitor Studies in museums is a discipline with a history of almost a century. Therefore, it has demon-strated its ability to provide valid results for cultural institutions. Unfortunately, museums have been reluctant to launch research on their visitors as well as to apply the knowledge derived from them. This chapter reviews the causes of this type of attitudes and describes a successful experience: the Permanent Laboratory of Museum Audiences, which works to propose solutions to these problems and has led to a major change in the way of understanding audiences in Spanish museums
PB De Gruyter Brill
SN 978-311066208-5
SN 978-311065947-4
YR 2020
FD 2020
LK https://hdl.handle.net/20.500.14352/131013
UL https://hdl.handle.net/20.500.14352/131013
LA eng
NO Pérez Santos, E. (2020). Best practices in visitors studies. The permanent laboratory of museum audiences. En A. Alonso Tak & Á. Pazos-López (Eds.), Socializing Art Museums (pp. 29-45). De Gruyter. https://doi.org/10.1515/9783110662085-003
DS Docta Complutense
RD 18 mar 2026