TY  - RPRT
AU  - Gijón Tascón, Covadonga
AU  - Garín-Muñoz, Teresa
AU  - López Zorzano, Rafael Alberto
AU  - Pérez Amaral, Teodosio
PY  - 2012
UR  - https://hdl.handle.net/20.500.14352/49114
AB  - The focus of this paper is to measure customer satisfaction among private individual consumers of mobile telecommunications in Spain and the factors associated with this. Two novelties found in this paper are a focus on individual consumers and the...
LA  - eng
KW  - Consumer satisfaction
KW  - Consumer protection
KW  - Mobile telecommunications
KW  - Individual private consumers
KW  - Survey data
KW  - Econometric models.
TI  - Satisfaction and protection of individual mobile telecommunications consumers
TY  - technical report
VL  - 2012
ER  -