RT Journal Article
T1 Configurational Analysis of Inbound and Outbound Innovation Impact on Competitive Advantage in the SMEs of the Portuguese Hospitality Sector
A1 de Andrés-Sánchez, Jorge
A1 Musiello-Neto, Francisco
A1 Rua, Orlando Lima
A1 Arias Oliva, Mario
AB This study analyzes the effects of inbound and outbound open innovation, along with organizational strategy and corporate risk management, on competitive advantage and disadvantage in the Portuguese hospitality sector’s cost, service, and product. We use a quantitative approach based on fuzzy set qualitative comparative analysis (fsQCA) of survey data from 251 executive directors of hotels from Portuguese small and medium-sized enterprises (SMEs). The results allow visualization of the interactions of inbound and outbound open innovation with corporate risk management and organizational strategy in order to generate competitive advantage. The results demonstrate that corporate risk management is a keystone for a competitive cost advantage, whereas inbound open innovation plays a fundamental role in obtaining competitive advantages for products and services. Other factors, such as outbound open innovation or those linked with organizational strategy, have less impact, and/or the sign of their influence depends on the configuration of the remaining variables.
PB MDPI
SN 2199-8531
YR 2022
FD 2022-11-22
LK https://hdl.handle.net/20.500.14352/73157
UL https://hdl.handle.net/20.500.14352/73157
LA eng
DS Docta Complutense
RD 7 abr 2025