TY  - RPRT
AU  - Chaipornkaew, Piyanuch
AU  - Prexawanprasut, Takorn
AU  - Chang, Chia-Lin
AU  - McAleer, Michael
PY  - 2017
SN  - 2341-2356
UR  - https://hdl.handle.net/20.500.14352/22919
AB  - One of the most powerful internet communication channels is email. As employees and their clients communicate primarily via email, much crucial business data is conveyed via email content. Where businesses are understandably concerned, they need a...
LA  - eng
A3  - Facultad de CC Económicas y Empresariales. Instituto Complutense de Análisis Económico (ICAE)
KW  - Email
KW  - business data
KW  - workflow management system
KW  - business transactions.
TI  - A Generalized Email Classification System for Workflow Analysis
TY  - technical report
VL  - 2017
ER  -