TY - JOUR AU - Artalejo Rodríguez, Jesús Manuel AU - Amador Pacheco, Julia PY - 2009 DO - 10.1016/j.cam.2007.12.016 SN - 0377-0427 UR - https://hdl.handle.net/20.500.14352/42174 T2 - Journal of Computational and Applied Mathematics AB - We consider queuing systems where customers are not allowed to queue; instead of that they make repeated attempts, or retrials, in order to enter service after some time. The performance of telephone systems and communication networks modelled as... LA - eng M2 - 15 PB - Elsevier Science Bv KW - Queuing KW - Retrials KW - Blocked and successful events KW - distribution KW - Telephone systems KW - Communication networks TI - The M/G/1 retrial queue: New descriptors of the customer's behavior TY - journal article VL - 223 ER -