TY - CHAP AU - Arceo Vacas, Alfredo AU - Ordeix, Enric PY - 2012 SN - 1-889754-17-X UR - https://hdl.handle.net/20.500.14352/119990 AB - The Spokespersons, or also called spokesmen. are the embodiment of institutional relations for all types of organizations (public, private, political, etc.). Along these lines, the theory of interpersonal communication is a foundation of public... LA - eng M2 - 262 PB - International Academy of Business Disciplines KW - social identity KW - image KW - social responsibility KW - spokepersons TI - The social identity of the spokepersons and the social identity of the organizations: principles, roles and skills TY - book part VL - 19 ER -