TY  - CPAPER
AU  - Cancer, Andrés
AU  - Del Campo Campos, Cristina
AU  - Gascón, Carlos
PY  - 2012
DO  - 10.5220/0003726601540163
SN  - 978-989-8425-96-6
SN  - 2184-433X
UR  - https://hdl.handle.net/20.500.14352/113509
AB  - Despite the effort that has been carried out in the last two decades, there is still a huge gap between the information that network management systems can provide to identify and solve network problems, and the information they offer to determine the...
LA  - eng
M2  - 154
KW  - Severe Network Faults
KW  - Customer Care
KW  - Service Management
KW  - Impact Evaluation
TI  - SICAEN: a new method to determine the impact  of severe network faults on basic  telecommunication services
TY  - conference paper
ER  -