%0 Journal Article
%A Artalejo Rodríguez, Jesús Manuel
%A Gómez-Corral, Antonio
%A Neuts, M.F.
%T Analysis of multiserver queues with constant retrial rate
%D 2001
%@ 0377-2217
%U https://hdl.handle.net/20.500.14352/57383
%X We consider multiserver retrial queues in which the time between two successive repeated attempts is independent of the number of customers applying for service. We study a Markovian model where each arriving customer finding any free server either enters service or leaves the service area and joins a pool of unsatisfied customers called 'orbit'. This system is analyzed as a quasi-birth-and-death (QBD) process and its main performance characteristics are efficiently computed.
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