RT Journal Article
T1 Do young citizens’ expectations shape engagement activation with the public sector? Proposing a model to link expectations, engagement and tangible growth
A1 Piqueiras Conlledo, Paloma
AB There is growing literature documenting the positive outcomes of engagement arising from the direct involvement of citizens in administrative processes. However, little has been done assessing the impact that engagement has on economic and social growth. Building on theory of intangible assets as applied to the public sector, this paper focuses on the relationship between expectations, engagement (as an indicator of intangible value), and tangible growth, and suggests a model for exploring the global impact of citizen engagement through international comparisons between Northern and Southern European countries. The specific target is young citizens. Data from the World Bank are used for valuable indicators on economic and social growth at the macro level of countries and data from the European Social Survey are used to elaborate indicators of the intangible value of engagement.
PB Universidad de Navarra
YR 2017
FD 2017
LK https://hdl.handle.net/20.500.14352/100036
UL https://hdl.handle.net/20.500.14352/100036
LA eng
NO Piqueiras-Conlledo, P. (2017). Do young citizens’ expectations shape engagement activation with the public sector? Proposing a model to link expectations, engagement and tangible growth. Communication & Society, 30(3), 201-214. https://doi.org/10.15581/003.30.35779
NO Instituto Nacional de Administración Pública 
DS Docta Complutense
RD 16 abr 2025