TY - JOUR AU - Piqueiras Conlledo, Paloma PY - 2017 DO - 10.15581/003.30.35779 UR - https://hdl.handle.net/20.500.14352/100036 T2 - Communication & Society AB - There is growing literature documenting the positive outcomes of engagement arising from the direct involvement of citizens in administrative processes. However, little has been done assessing the impact that engagement has on economic and social... LA - eng M2 - 201 PB - Universidad de Navarra KW - Engagement KW - Expectations KW - Intangible assets KW - Public policies KW - Public sector communication TI - Do young citizens’ expectations shape engagement activation with the public sector? Proposing a model to link expectations, engagement and tangible growth TY - journal article VL - 30 ER -