TY  - JOUR
AU  - Sastre Castillo, Miguel Ángel
AU  - Danvila del Valle, Ignacio
PY  - 2017
DO  - 10.1108/ER-11-2016-0216
SN  - 0142-5455
UR  - https://hdl.handle.net/20.500.14352/18879
T2  - Employee Relations
AB  - Purpose – The purpose of this paper is to investigate the relationship between emotional intelligence (EI), organizational affective commitment (AC), and performance at low-skilled back office positions. Design/methodology/approach – In all, 397...
LA  - spa
M2  - 683
PB  - Emerald
KW  - Emotional intelligence
KW  - Affective commitment
KW  - Work performance
KW  - Low-skilled back office jobs.
TI  - Is emotional intelligence the panacea for a better job performance? A study on low-skilled back office jobs
TY  - journal article
VL  - 39
ER  -