RT Journal Article T1 Analysis of the busy period for the M/M/c queue: An algorithmic approach A1 Artalejo Rodríguez, Jesús Manuel A1 López Herrero, María Jesús AB This paper presents an algorithmic analysis of the busy period for the M/M/c queueing system. By setting the busy period equal to the time interval during which at least one server is busy, we develop a first step analysis which gives the Laplace-Stieltjes transform of the busy period as the solution of a finite system of linear equations. This approach is useful in obtaining a suitable recursive procedure for computing the moments of the length of a busy period and the number of customers served during it. The maximum entropy formalism is then used to analyse what is the influence of a given set of moments on the distribution of the busy period and to estimate the true busy period distribution. Our study supplements a recent work of Daley and Servi (1998) and other studies where the busy period of a multiserver queue follows a different definition, i.e., a busy period is the time interval during which all servers are engaged. PB Applied Probability Trust SN 0021-9002 YR 2001 FD 2001-03 LK https://hdl.handle.net/20.500.14352/57406 UL https://hdl.handle.net/20.500.14352/57406 LA eng NO The authors thank the referee for his detailed comments on an earlier version of this paper. This work was supported by the European Commission through INTAS 96-0828, by theDGES through project 98-0837 and by the Complutense University of Madrid through project PR64/99-8501. NO INTAS NO DGES NO Complutense University of Madrid DS Docta Complutense RD 10 abr 2025