TY - JOUR AU - Kong, Juan PY - 2023 DO - 10.1016/j.jretconser.2023.103374 SN - 0969-6989 UR - https://hdl.handle.net/20.500.14352/103260 T2 - Journal of Retailing and Consumer Services AB - The perceived helpfulness of online product reviews plays a critical role in consumers’ decisions in e-commerce. In this context, based on the literature on information processing and cultural effects, this study explored the role of review features... LA - eng M2 - 1 PB - Elsevier KW - Cultural orientation KW - High-low context culture KW - Uncertainty avoidance KW - Sentiment analysis KW - Electronic word-of-mouth TI - Do cultural orientations moderate the effect of online review features on review helpfulness? A case study of online movie reviews TY - journal article VL - 73 ER -