TY  - JOUR
AU  - Rodríguez Mantilla, Jesús Miguel
AU  - Martínez Zarzuelo, Angélica
AU  - Fernández Cruz, Francisco José
PY  - 2020
DO  - 10.1016/j.evalprogplan.2020.101816
SN  - 0149-7189
UR  - https://hdl.handle.net/20.500.14352/88906
T2  - Evaluation and Program Planning
AB  - Implementation of Quality Management Systems (QMS) has increased greatly in recent years at a wide variety of institutions. The main purpose of this work is to evaluate and compare the impact of having implemented ISO:9001 standards and the EFQM model...
LA  - eng
PB  - Elsevier
KW  - EFQM model
KW  - Impact evaluation
KW  - ISO:9001 standards
KW  - Quality management systems
KW  - Schools
TI  - Do ISO:9001 standards and EFQM model differ in their impact on the external relations and communication system at schools?
T2  - ¿Las normas ISO:9001 y el modelo EFQM difieren en su impacto en las relaciones externas y el sistema de comunicación en las escuelas?
TY  - journal article
VL  - 80
ER  -