RT Book, Section
T1 The potential of educational chatbots for the support and formative assessment of students
A1 Redondo Duarte, Sara
A1 Martínez Requejo, Sonia
A1 Jiménez García, Eva
A1 Ruiz Lázaro, Judit
A2 Ibrahim, Mohamed
A2 Aydogmus, Mevlüt
A2 Tükel, Yalçin
AB Higher education faces a number of challenges today. One of these is the diversity of students and the growth of enrollment in online programs. The direct personal relationship with students has been reduced and this, combined with larger ratios, makes it difficult to provide the personalized follow-up that students need. in this context, artificial intelligence comes in as a valuable technological support. Over the last decades, different types of chatbots have been used in the field of edu cation under different names, such as agents, virtual characters, intelligent agents, conversational bots, cognitive assistants, pedagogical agents,“guidebots” or avatars (Vijayakumar et al., 2019; Trust et al., 2023; Okonkwo & Ade-Ibijola, 2020). Chat bots are conversational or interactive agents that provide instant responses to the user using natural language in the form of text messages (websites or mobile applications), voice-based (Alexa or Siri), or a combination of both (Kumar, 2021). They make it possible to maintain a dialogue between a human and a computer (Dimitriadis, 2020), according to the information contained in a database and in an artificial intelligence module. These chatbots are programmed using a variety of technologies, such as programming languages and databases. They can use artificial intelligence and machine learning to improve their ability to understand natural language and adapt to users' needs and preferences (Wang et al., 2018).
PB Palet yayinlari
SN 978-625-6775-33-6
YR 2023
FD 2023
LK https://hdl.handle.net/20.500.14352/101695
UL https://hdl.handle.net/20.500.14352/101695
LA eng
NO Redondo Duarte, S., Martínez Requejo, S., Jiménez García, E., & Ruiz Lázaro, J. (2023). The pPotential of educational chatbots for the support and formative assessment of students. En M. Ibrahim, M. Aydoğmuş, & Y. Tükel (eds.), New Trends and Promising Directions in Modern Education: «AI in Education» (pp. 105-136). Palet Yayınları.
NO Banco Santander 
NO  Universidad Europea de Madrid
DS Docta Complutense
RD 9 abr 2025