TY - CPAPER AU - Carrasco González, Ramón Alberto AU - Blasco López, María Francisca A4 - García De Madariaga Miranda, Jesús A4 - Herrera-Viedma, Enrique PY - 2017 DO - 10.1007/978-3-319-66830-7_37 SN - 978-3-319-66829-1 SN - 2194-5357 UR - https://hdl.handle.net/20.500.14352/100173 T2 - Advances in Fuzzy Logic and Technology AB - In this paper we present an implementation, using a conventional relational database management system, of a linguistic multi-criteria decision making model to integrate the hotel guests’ opinions included in the WWW and expressed on several... LA - eng M2 - 408 PB - Springer KW - Linguistic Multi-criteria Decision-making (LMCDM) KW - Conventional Relational Database Management KW - System Tourism Service Quality SERVQUAL KW - Scale Hotel Guests TI - Integrating a tourism service quality evaluation linguistic multi-criteria decision making model into a relational database management system TY - conference paper VL - 641 ER -