TY  - JOUR
AU  - Cid-López, Andrés
AU  - Hornos, Miguel J.
AU  - Carrasco González, Ramón Alberto
AU  - Herrera-Viedma, Enrique
PY  - 2022
DO  - 10.3846/tede.2022.17734
SN  - 2029-4913
UR  - https://hdl.handle.net/20.500.14352/114712
T2  - Technological and Economic Development of Economy
AB  - The design of the packages of products/services to be offered by a telecom company to its clients is a complex decision-making process that must consider different criteria to achieve both customer satisfaction and optimization of the company’s...
LA  - eng
M2  - 1818
PB  - Vilnius Tech
KW  - Decision making
KW  - Product design
KW  - Service design
KW  - Product development
KW  - Service development
KW  - Lean Six Sigma
KW  - Intuitionistic Fuzzy Sets
KW  - User satisfaction
KW  - Telecom sector
TI  - Decision-making model for designing telecom products/services based on customer preferences and non-preferences
TY  - journal article
VL  - 28
ER  -