TY  - JOUR
AU  - Martínez Zarzuelo, Angélica
AU  - Rodríguez Mantilla, Jesús Miguel
AU  - Fernández Díaz, María Josefa
PY  - 2022
DO  - 10.1016/j.evalprogplan.2022.102119
SN  - 01497189
UR  - https://hdl.handle.net/20.500.14352/72576
T2  - Evaluation and Program Planning
AB  - The overall aim of this study is to evaluate the impact of applying ISO:9001 on the school climate and satisfaction in schools. This was done by using a Likert-type evaluation instrument consisting of 21 items with an excellent reliability score for...
LA  - eng
PB  - Elsevier
KW  - Quality management systems
KW  - ISO:9001
KW  - Standards impact assessment
KW  - Climate
KW  - Satisfaction
TI  - Improvements in climate and satisfaction after implementing a quality management system in education
TY  - journal article
VL  - 94
ER  -