%0 Journal Article
%A Jiménez Rodríguez, Diana
%A Ruiz Salvador, Diego
%A Rodríguez Salvador, María del Mar
%A Pérez Heredia, Mercedes
%A Muñoz Ronda, Francisco José
%A Arrogante Maroto, Óscar
%T Consensus on Criteria for Good Practices in Video Consultation: A Delphi Study
%D 2020
%@ 1660-4601
%U https://hdl.handle.net/20.500.14352/102586
%X The use of telemedicine has greatly increased, largely derived from the COVID-19 pandemic, which has created the need for a guide aimed towards the adequate management of a modality of health care: the video consultation. A Delphi study composed of three rounds was conducted with 16 experts in holding video consultations and managing non-technical skills from different specialties and nationalities to conceive a consensus on the criteria needed for properly managing video consultations by healthcare professionals. The consensus criteria were defined by three dimensions (preparation of video consultation, video consultation process, and post-video consultation) and their corresponding items. Excellent consensus data was obtained; therefore, use is recommended by any healthcare professional who is going to utilize a video consultation, in order to manage it effectively.
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