TY - JOUR AU - Bueno García, Itzcoatl AU - Carrasco González, Ramón Alberto AU - Ureña, Raquel AU - Herrera-Viedma, Enrique PY - 2022 DO - 10.1016/j.ins.2021.12.080 UR - https://hdl.handle.net/20.500.14352/114165 T2 - Information Sciences AB - In the era of social media, consumers interact and exchange information, subjective opin ions, feelings or thoughts about a given issue, a product or a service, via Web 2.0 technolo gies. As a result, electronic Word of Mouth, eWOM, has gained... LA - eng M2 - 300 PB - Elsevier KW - Sentiment analysis KW - AHP KW - Multi-Criteria Decision-Making KW - Auto machine learning TI - A business context aware decision-making approach for selecting the most appropriate sentiment analysis technique in e-marketing situations TY - journal article VL - 589 ER -