TY - JOUR AU - López Herrero, María Jesús AU - Saldanha da Gama, Francisco PY - 2002 DO - 10.1016/S0305-0548(01)00053-3 SN - 0305-0548 UR - https://hdl.handle.net/20.500.14352/102083 T2 - Computers & Operations Research AB - In this paper we present general results on the number of customers, I, served during the busy period in an M/G/1 retrial system. Its analysis in terms of Laplace transforms has been previously discussed in the literature. However, this solution... LA - eng M2 - 1739 PB - Elsevier KW - Retrial queue KW - Busy period KW - Laplace transform KW - Maximum entropy principle TI - On the number of customers served in the M/G/1 retrial queue: first moments and maximum entropy approach TY - journal article VL - 29 ER -