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   <dc:title>Transparencia de los procesos de garantía de calidad en la gestión de reclamaciones: estrategias de comunicación y difusión de información a los agentes implicados</dc:title>
   <dc:creator>Rodríguez-Quintana, Esther</dc:creator>
   <dc:creator>Alonso García, David</dc:creator>
   <dc:creator>Serrano Gregorio, Lydia</dc:creator>
   <dc:creator>Solbes Canales, Irene</dc:creator>
   <dc:creator>Álvarez de las Heras, Raúl</dc:creator>
   <dc:creator>Fondevilla Estévez, Sabela</dc:creator>
   <dc:creator>Miguélez Cuervo, Victoria María</dc:creator>
   <dc:creator>Ruiz De Miguel, Covadonga</dc:creator>
   <dc:creator>Romero Rodríguez, Julio</dc:creator>
   <dc:creator>Plangger, Lea</dc:creator>
   <dc:creator>Salor Corraliza, María Isabel</dc:creator>
   <dc:creator>Salor Corraliza, María Teresa</dc:creator>
   <dc:creator>Labrid Castillo, Samuel</dc:creator>
   <dc:subject>Educación</dc:subject>
   <dc:subject>Calidad</dc:subject>
   <dc:subject>Educación</dc:subject>
   <dc:subject>Calidad</dc:subject>
   <dc:subject>Ciencias Sociales y Jurídicas</dc:subject>
   <dc:subject>Educación</dc:subject>
   <dc:subject>58 Pedagogía</dc:subject>
   <dc:description>Fac. de Educación</dc:description>
   <dc:description>FALSE</dc:description>
   <dc:description>submitted</dc:description>
   <dc:date>2023-06-17T10:36:21Z</dc:date>
   <dc:date>2023-06-17T10:36:21Z</dc:date>
   <dc:date>2021-06</dc:date>
   <dc:type>teaching innovation project</dc:type>
   <dc:identifier>https://hdl.handle.net/20.500.14352/10024</dc:identifier>
   <dc:identifier>XXXX-XXXX</dc:identifier>
   <dc:language>spa</dc:language>
   <dc:relation>PIMCD2020</dc:relation>
   <dc:rights>open access</dc:rights>
   <dc:format>application/pdf</dc:format>
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