2026-06-28T10:11:38Zhttps://docta.ucm.es/rest/oai/requestoai:docta.ucm.es:20.500.14352/1092642025-08-29T17:43:47Zcom_20.500.14352_14col_20.500.14352_21
Docta Complutense
author
Belli, Simone
author
León, Marcelo
2024-10-22T15:18:47Z
2024-10-22T15:18:47Z
2024
Belli, S., Leon, M. (2025). Emotions, Attitudes, and Challenges in the Perception of Artificial Intelligence in Social Research. In: Florez, H., Astudillo, H. (eds) Applied Informatics. ICAI 2024. Communications in Computer and Information Science, vol 2237. Springer, Cham. https://doi.org/10.1007/978-3-031-75147-9_13
978-3-031-75146-2 (impreso)978-3-031-75147-9 (online)
10.1007/978-3-031-75147-9_13
https://hdl.handle.net/20.500.14352/109264
https://doi.org/10.1007/978-3-031-75147-9_13
https://link.springer.com/chapter/10.1007/978-3-031-75147-9_13
This article delves into the seamless integration of emotions into AI systems and its potential to enhance human-machine interactions in the context of social research. Furthermore, it strives to contribute to the development of future AIs that excel in responsiveness, empathy, and intuitiveness in their interactions with humans, promising superior user experiences, particularly in sectors like healthcare, education, and entertainment. Ethical considerations, encompassing data privacy, bias mitigation, and transparency, are examined meticulously to ensure that AI is developed and employed responsibly in line with international
guidelines. To address these aspects, our study encompassed 25 focus groups and 18 h of ethnographic field notes, involving sociologists, anthropologists, and psychologists who engaged in discussions regarding the intersection of emotions and AI. The outcomes revealed an overall negative and cautious attitude toward these technologies, marked by a multitude of concerns that pose substantial hurdles in integrating AI into social research. An additional noteworthy concern is the perception of AI as peripheral and non-essential in daily life. Participants regarded these technologies as superfluous and questioned their relevance in social research.
Mitigating this perception may require effective communication to underscore the value and utility of AI in this context.
eng
Emotions, attitudes, and challenges in the perception of artificial intelligence in social research
book part
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URL
https://docta.ucm.es/bitstreams/6beef288-928b-4581-b4e7-90a29e0ec19c/download
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BELLI_LEON_Emotions_2024_final.pdf.txt