Artalejo Rodríguez, Jesús ManuelLópez Herrero, María Jesús2023-06-202023-06-202000-020315-5986https://hdl.handle.net/20.500.14352/57424The authors thank the referees for their suggestions that greatly improved the readability of this paper. This research was supported by DGICYT through operating grant PB98-0837, the Complutense University through grant PR64/99-8501 and the European Commission through INTAS grant 96-0828.We are concerned with the M/G/1 retrial queue with balking. The ergodicity condition is first investigated making use Of classical mean drift criteria. The limiting distribution of the number of customers in the system is determined with the help of a recursive approach based on the theory of regenerative processes. Many closed form expressions are obtained when we reduce to the M/M/1 queue for some representative balking policies.engjournal articlehttp://search.proquest.com/docview/228460885?pq-origsite=gscholarhttp://www.utpjournals.com/restricted access519.8Balkinghypergeometric seriesM/G/1 queuePacket switching networksRegenerative processRetrials.Investigación operativa (Matemáticas)1207 Investigación Operativa