Gómez-Corral, Antonio2023-06-202023-06-2020060254-533010.1007/s10479-006-5298-4https://hdl.handle.net/20.500.14352/50006This paper provides a bibliographical guide to researchers who are interested in the analysis of retrial queues through matrix analytic methods. It includes an author index and a subject index of research papers written in English and published in journals or collective publications, as well as some papers accepted for a forthcoming publication.engjournal articlehttp://www.springerlink.com/content/43q13461x14w545j/fulltext.pdfhttp://www.springerlink.comrestricted access519.216Markov chain of GI/M/1-type . Markov chain of M/G/1-type . Matrix-analytic method . Quasi-birth-and-death process . Retrial queueProcesos estocásticos1208.08 Procesos Estocásticos