Artalejo Rodríguez, Jesús Manuel2023-06-202023-06-202010-050895-717710.1016/j.mcm.2009.12.011https://hdl.handle.net/20.500.14352/42169The author was supported by the Government of Spain (Department of Science and Innovation) and the European Commission through project MTM 2008-01121.In this work, we present a bibliography on retrial queues which updates the bibliography published in this journal in Artalejo (1999) [7]. The bibliography is focused on the progress made during the last decade 2000–2009. For the sake of completeness, a few papers published in 1999, and non-cited in Artalejo (1999) [7], have also been included. To keep the length manageable we have excluded conference proceedings, theses, unpublished reports, and works in languages other than English.engAccessible bibliography on retrial queues: Progress in 2000–2009journal articlehttp://www.sciencedirect.com/science/article/pii/S0895717709004439http://www.sciencedirect.com/restricted access519.8Queueing theoryRetrialsComputer ScienceInterdisciplinary ApplicationsSoftware EngineeringMathematicsAppliedInvestigación operativa (Matemáticas)1207 Investigación Operativa