Artalejo Rodríguez, Jesús ManuelLópez Herrero, María JesúsMoller, DPF2023-06-202023-06-2020001-56555-190-7https://hdl.handle.net/20.500.14352/6056312th European Simulation Symposium (ESS 2000).Univ. Hamburg, Hamburg, Germany.SEP 28-30, 2000We consider a multiserver queueing system where customers may become impatient and then retry for service after some random time. The study of this queueing model is motivated by the existence of exchange distributed operating systems with a time-out mechanism (Boyer et al. 1988). In this paper, we concentrate on the system performance under low retrial rate.book partmetadata only access519.8Markov-chainmodel analysisoperations researchqueueingtelecommunicationsInvestigación operativa (Matemáticas)1207 Investigación Operativa