Gil García, OlgaCortés Cediel, María EliciaCantador, Iván2025-01-232025-01-232019-01-01Gil, Olga, et al. "Citizen Participation and the Rise of Digital Media Platforms in Smart Governance and Smart Cities." IJEPR vol.8, no.1 2019: pp.19-34. https://doi.org/10.4018/IJEPR.20190101022160-991810.4018/IJEPR.2019010102https://hdl.handle.net/20.500.14352/115897The comments of three anonymous reviewers have been extremely useful to arrive to this stage in the work published. The authors are indebted to them for their time, their work, ideas and corrections. This work has been supported by Grant CITADEL H2020 Empowering Citizens to Transform European PubLic Administrations. H2020 Framework Program (under GA 726755, running from 1/9/2016 to 1/9/2020) directed by Daniel Diaz-Fuentes, University of Cantabria --This is a pan European project with the innovation Basque firm TECNALIA as general coordinator. This work has has also been supported by the Spanish Ministry of Economy, Industry and Competitiveness (TIN2016-80630-P)Many governments and firms do believe that technology can supplant governance and human responsibility. This belief poses the question of who will really benefit from smart cities. This article explores this fundamental question through the study of digital media platforms. The ultimate goal is to understand the link between e-governance and smart city initiatives in our cases of study by testing whether these projects are explicitly for citizens. This article shows how e-platforms represent the use of information and communication technologies with the aim of encouraging citizen participation in decision-making processes, improving information and service delivery, reinforcing transparency, accountability, as well as credibility. Thirteen digital media platforms are surveyed, mostly in cities across countries. These e-platforms raise implementation challenges for both firms and policy-makers, and new research opportunities for scientist to build up new research and to experiment with the aim to make the benefits for citizens wider and the participatory dimension stronger.engjournal article2160-9926https://doi.org/10.4018/IJEPR.2019010102https://www.igi-global.com/article/citizen-participation-and-the-rise-of-digital-media-platforms-in-smart-governance-and-smart-cities/217705restricted accessCitizen participationE-platformsE-participationE-governanceG2BG2CG2GSmart citiesSmart governmentAdministración pública5909.01 Gestión Administrativa5905.02 Comportamiento Político