Amador Pacheco, JuliaArtalejo Rodríguez, Jesús Manuel2023-06-202023-06-2020091018-486410.1007/s11235-009-9161-1https://hdl.handle.net/20.500.14352/42171The authors are grateful to the referees for constructive comments on the original submission. This work was supported by MEC under grant MTM2005-01248.The phenomenon of repeated attempts arises naturally in telecommunication and computer networks. One aspect of the retrial feature is considered in this paper, where we investigate the transient behavior of the successful and blocked events made by the primary customers and the retrial customers.spajournal articlehttp://www.springerlink.com/content/5545080p2747t831/fulltext.pdfhttp://www.springerlink.com/restricted access007Retrial queues - Transient analysis - Successful and blocked eventsTelecomunicaciones3325 Tecnología de las Telecomunicaciones