Artalejo Rodríguez, Jesús ManuelEconomou, AntonisLópez Herrero, María Jesús2023-06-202023-06-2020050257-013010.1007/s11134-005-1740-6https://hdl.handle.net/20.500.14352/50003We thank the referees for their constructive comments on an earlier version of the paper. J.R. Artalejo and M.J. Lopez-Herrero thank the support received from DGINV through the research project BFM2002-02189. A. Economou was supported by the University of Athens grant ELKE/70/4/6415 and by the Greek Ministry of Education and European Union Program PYTHAGORAS/2004.This paper deals with the analysis of an M/M/c queueing system with setup times. This queueing model captures the major characteristics of phenomena occurring in production when the system consists in a set of machines monitored by a single operator.We carry out an extensive analysis of the system including limiting distribution of the system state, waiting time analysis, busy period and maximum queue length.engjournal articlehttp://www.springerlink.com/content/7n794743w823xv8h/http://www.springerlink.comrestricted access519.8Queueing PerformanceMultiserver QueueSetup TimesContinuous Time Markov ChainDifference EquationsMatrix Geometric SolutionsNumerical InversionInvestigación operativa (Matemáticas)1207 Investigación Operativa