Person: Fernández Cruz, Francisco José
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First Name
Francisco José
Last Name
Fernández Cruz
Affiliation
Universidad Complutense de Madrid
Faculty / Institute
Educación-Centro Formación Profesor
Department
Investigación y Psicología en Educación
Area
Métodos de Investigación y Diagnóstico en Educación
Identifiers
4 results
Search Results
Now showing 1 - 4 of 4
Item Factors associated with the impact of implementing quality management systems at schools: a multilevel analysis(Total Quality Management & Business Excellence, 2018) Rodríguez Mantilla, Jesús Miguel; Fernández Cruz, Francisco José; Fernández Díaz, María JosefaThe aim of this study was to analyse the simultaneous effect of a set of predictors of the impact perceived by teachers and managers of implementing two Quality Management Systems (QMS): European Foundation for Quality Management (EFQM) and ISO:9001 STANDARDS. A sample of 2869 subjects from 114 Spanish schools has been taken, to which a 91-item questionnaire has been applied to assess the perceived impact that the implementation of QMS has had on the schools. Data analysis was carried out using hierarchical-linear modelling. Results show a high level of impact in Management and Planning system and medium impact in Communication, the Learning Process and External Relations. The main predictors of the impact are the position and years of service at the school (on Level 1 -Subject-) and ownership, school size and QMS implemented (on Level 2 -Schools-), finding that the impact perceived in schools with EFQM was higher. The specialised literature shows the scarcity of studies on the impact that QMS have on organisations, especially in the education sector. Thus, this study provides conclusions to the scientific and professional community with objective evidence of predictors of the impact perceived by teachers and managers of implementing QMS in schools.Item Base de datos Proyecto EDU2013-44801-P Impacto de la aplicación de Normas ISO9001 en centros educativos y factores asociados(2017) Fernández Díaz, María Josefa; Fernández Cruz, Francisco José; Fernández-Salinero Miguel, Carolina; Rodríguez Mantilla, Jesús Miguel; Fernández Díaz, María JosefaEs la base de datos que ha permitido realizar los artículos siguientes: - Fernández-Cruz, F.J.; Rodríguez-Mantilla, J.M. & Fernández-Díaz, M.J. (2020). Impact of the application of ISO 9001 standards on the climate and satisfaction of the members of a school, International Journal of Educational Management, Vol. 34 Iss: 7, pp. 1185-1202. https://doi.org/10.1108/IJEM-10-2018-0332 (ISSN: 0951-354X) - Rodríguez-Mantilla, J.M.; Martínez-Zarzuelo, A., & Fernández-Cruz, F.J. (2020). Do ISO:9001 Standards and EFQM Model differ in their impact on the External Relations and Communication System at schools?, Evaluation and Program Planning Vol. 80, DOI: https://doi.org/10.1016/j.evalprogplan.2020.101816 (ISSN: 0149-7189) - Fernández-Cruz, F.J.; Rodríguez-Mantilla, J.M. & Fernández-Díaz, MªJ. (2019). Assessing the impact of ISO:9001 implementation on school teaching and learning processes, Quality Assurance in Education, Vol. 27 Iss: 3, pp. 285 - 303 (ISSN: 0968-4883) DOI: https://doi.org/10.1108/QAE-09-2018-0103 - Rodríguez-Mantilla, J.M., Fernández-Cruz, F.J. &. Fernández-Díaz, MªJ. (2019). Comparative analysis between management team and teachers on the impact of ISO 9001 standards in educational centres, International Journal of Quality and Service Sciences, Vol. 11, Nº 2 (248-264) DOI: https://doi.org/10.1108/IJQSS-06-2018-0057 (ISSN 1756-669X) - Rodríguez-Mantilla, J.M., Fernández-Cruz, F.J. &. Fernández-Díaz, MªJ. (2018). Factors associated with the impact of implementing quality management systems at schools: a multilevel analysis, Total Quality Management & Business Excellence, Vol. 31, 1-17 DOI: http://dx.doi.org/10.1080/14783363.2018.1490642 (ISSN: 1478-3363)Item Comparative analysis between management team and teachers on the impact of ISO 9001 standards in educational centres(International Journal of Quality and Service Sciences, 2019) Rodríguez Mantilla, Jesús Miguel; Fernández Cruz, Francisco José; Fernández Díaz, María JosefaPurpose The purpose of this paper is to analyse and compare the impact of implementation of ISO 9001:2008 Standards perceived by Management Teams and Teachers in schools in four autonomous communities in Spain. Design/methodology/approach To assess this impact, the authors used an evaluation instrument made up of 93 items assessing seven major dimensions, whose reliability has been excellent for the full scale (Cronbach’s α = 0.987) and dimensions (α > 0.93). The authors conducted descriptive and differential analyses (ANOVA and t-test for independent samples) of the assessments by professional position (managers and teachers) and other variables (size and type of school, years of implantation, etc.). A factorial analysis of variance was conducted to analyse the interaction effect between these variables in each of the evaluated dimensions. Findings The most significant results show a high impact on the dimension management, medium on communication, learning process and external relations and low impact on climate, support and recognition and satisfaction. Likewise, the authors found that members of the Management Teams valued the impact that ISO 9001:2008 Standards have had on all dimensions at a higher level, except for external relations, where no significant differences between Teachers and Management Team members were found. Practical implications The study makes it possible to conclude that in general terms, the members of the Management Team of the schools perceive a higher impact of the implementation of ISO 9001:2008 Standards than teacher do in the different dimensions evaluated. Originality/value The specialised literature shows the lack of studies related to the impact that the implementation of quality management systems has on organisations. Specifically, this study provides conclusions to the scientific and professional community with objective evidence of the impact ISO 9001:2008 implementation has had on schools, through an indirect system of perceptions of the education community of the changes, which according to them had taken place as a result of implementation. Thus, this study contributes to the development of a new body of knowledge by evaluating this impact.Item Assessing the impact of ISO: 9001 implementation on school teaching and learning processes(Quality Assurance in Education, 2019) Fernández Cruz, Francisco José; Rodríguez Mantilla, Jesús Miguel; Fernández Díaz, María JosefaPurpose A growing number of schools are now implementing quality management systems (QMS). As a result, studies are being conducted to assess the educational benefits of these systems and their capacity to identify areas for improvement in school processes and performance. The purpose the present study is to assess the impact of ISO:9001 implementation on teaching-learning processes in the classroom, and in schools with at least three years’ experience of applying this standard. Design/methodology/approach To this end, a questionnaire was administered to a final sample of 2,185 subjects from 80 pre-school, primary and secondary education schools in the regions of Madrid, Castile and León, Andalusia and Valencia (Spain). Findings The results show that ISO:9001 implementation yielded a higher than average impact on teaching-learning processes. Specifically, improvements were observed in the subdomains of tutorials, evaluation and classroom teaching methodologies as a result of implementing this QMS. Originality/value This impact was higher in state-subsidized private schools in Valencia and Andalusia with over nine years’ experience of ISO:9001 in schools with internal funding plans and in those with fewer than 29 teachers on the staff.