Person:
Babinger, Frank

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First Name
Frank
Last Name
Babinger
URI
https://hdl.handle.net/20.500.14352/76361
Affiliation
Universidad Complutense de Madrid
Faculty / Institute
Comercio y Turismo
Department
Geografía
Area
Análisis Geográfico Regional
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Author: Muñoz, Natalia × Subject: A13 ×

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    Infl uence of limiting beliefs in soft employability skills: An analysis for the hospitality sector
    (Tourism: An International Interdisciplinary Journal, 2020) Muñoz, Natalia; Susaeta Erburu, Lourdes; Babinger, Frank
    The purpose of this paper is to identify the main soft skills demanded by the hospitality industry, under the perception of master´s degree students and the influence of limiting beliefs in skills development. After a literature review, we lead a fieldwork based on workshops in which we conducted two questionnaires and we analyze the behaviour of students through the method of tutor observation. The results show a relationship between their soft-skills, and a significative negative correlation between perceived skills and the limiting beliefs. With this exploratory paper, we try to contribute to the better knowledge of new factors that may be hindering the development of the soft skills demanded in postgraduate students in the hospitality sector. These preliminary conclusions can be useful for both postgraduate schools and companies in their selection and training processes.