Infl uence of limiting beliefs in soft employability skills: An analysis for the hospitality sector

Muñoz, Natalia; Susaeta Erburu, Lourdes; Babinger, Frank

Infl uence of limiting beliefs in soft employability skills: An analysis for the hospitality sector

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113-236 Tourism 2020 02ENG.indd.pdf (159.12 KB)

Official URL

https://hrcak.srce.hr/en/238782

Publication date

2020

Authors

Muñoz, Natalia

Susaeta Erburu, Lourdes

Babinger, Frank

Publisher

INSTITUTE FOR TOURISM (Croacia)

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URI

https://hdl.handle.net/20.500.14352/108189

Citation

Susaeta, L., Babinger, F., & Muñoz, N. (2020). Influence of limiting beliefs in soft employability skills: An analysis for the hospitality sector. Tourism: An International Interdisciplinary Journal, 68(2), 207-220.

Abstract

The purpose of this paper is to identify the main soft skills demanded by the hospitality industry, under the perception of master´s degree students and the influence of limiting beliefs in skills development. After a literature review, we lead a fieldwork based on workshops in which we conducted two questionnaires and we analyze the behaviour of students through the method of tutor observation. The results show a relationship between their soft-skills, and a significative negative correlation between perceived skills and the limiting beliefs. With this exploratory paper, we try to contribute to the better knowledge of new factors that may be hindering the development of the soft skills demanded in postgraduate students in the hospitality sector. These preliminary conclusions can be useful for both postgraduate schools and companies in their selection and training processes.