Administrative cooperation in new technologies, a common space to decision making and delivery services on local governance

Abstract

The paper we are presenting, attempts to expose and analyze the Municip@ Project implemented in some municipalities in the Community of Madrid. The purpose of this project is to increase and improve the public services offered to the citizens, through the use of new information and communication technologies. We will approach this experience of administrative management from three facets: first, we will put into context the emergence of this instrument of improvement within the framework of the agreements of Digital Cities and its later development in scope of the Community of Madrid, within the Plans of Administrative Simplification; second, we will analyze the position occupied by the different actors in the development of the goals and objectives of this tool, rendering special attention to the role played by the public Administrations, who have supported and participated in this initiative (Autonomic and Local Administration); and lastly, we will go deep in the application, development and impact of the Municip@ Project.