The role of 360º virtual reality in social intervention: a further contribution to the theory-practice relationship of social work studies

Abstract

This pioneering study in Spain in this specific area of knowledge, social work and social services, is framed around the incorporation of Virtual Reality (VR) in the social work teaching-learning process using 360º videos during the COVID-19 pandemic. Owing to the impossibility of face-to-face interaction, in order to put theory into practice, a VR simulation application—the Innovation Social Work App (iSWAPP) – was developed (intellectual property registration number 04/2021/491). In order to study the factors that determine the predisposition of social work students to use VR as a complementary pedagogical tool in the theory-practice learning process to acquire professional skills, a quantitative analysis was performed using the Technology Acceptance Model (TAM). The study was performed in May 2021 during the COVID-19 pandemic with a sample comprising 42 social work undergraduates at the University of Cádiz. The most significant results were the opportunities and potential of VR in the teaching-learning process, especially in teaching practice. The conclusions of the study show that 360° VR enables progress to be made in response to the structural need to build positive bidirectional synergies between theory and practice in social work in order to improve the quality of professional intervention.