Waiting time analysis of the M/G/1 queue with finite retrial group

Abstract

We consider an M/G/1 retrial queue with finite capacity of the retrial group. First, we obtain equations governing the dynamic of the waiting time. Then, we focus on the numerical inversion of the density function and the computation of moments. These results are used to approximate the waiting time of the M/G/1 queue with infinite retrial group for which direct analysis seems intractable.