ICT as an Instrument for more Efficient Administrative Control of Tourism Activities: Towards Smart Tourism

Abstract

This paper analyses the use of Information and Communication Technologies (hereinafter, ICT) as a means to achieve sustainable tourism development. In this sense, the concept of intelligent tourism must go beyond the mere use of this technology to increase economic returns, which should help to maintain the carrying capacity, respect the enviroment and the social and cultural enviroment of the destination.