Comportamiento de ciudadanía organizacional y bienestar

Abstract

The effect on well-being of engaging in prosocial behavior has become a topic of interest. However, among prosocial activities studied, one area of neglect is Organizational Citizenship Behavior (OCB). The purpose of this work was to analyze the relationship between OCB, citizenship motives (organizational concern, prosocial values and impression management), and employee well-being, and asked whether employee perceptions of OCB as an in-role vs. extra-role moderate these relationships. A total of 144 employees at 17 educational companies completed surveys measuring OCB, citizenship motives, and well-being. Partial correlation and moderated regression analysis showed that the perception of OCB as in-role not moderated the relationship between OCB, citizenship motives and well-being. Both OCB and its motives were associated with well-being, with altruistic motives showing a stronger correlation than egoistic motives. Engaging in citizenship activities leads to feeling good, especially when these behaviors are motivated by prosocial values or a genuine interest in the organization.