Increase in Video Consultations During the COVID-19 Pandemic: Healthcare Professionals’ Perceptions about Their Implementation and Adequate Management

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dc.contributor.authorJiménez Rodríguez, Diana
dc.contributor.authorSantillán García, Azucena
dc.contributor.authorMontoro Robles, Jesús
dc.contributor.authorRodríguez Salvador, María del Mar
dc.contributor.authorMuñoz Ronda, Francisco José
dc.contributor.authorArrogante Maroto, Óscar
dc.date.accessioned2024-04-02T18:24:28Z
dc.date.available2024-04-02T18:24:28Z
dc.date.issued2020-07-15
dc.description.abstractIn response to the COVID-19 pandemic, health care modalities such as video consultations have been rapidly developed to provide safe health care and to minimize the risk of spread. The purpose of our study is to explore Spanish healthcare professionals’ perceptions about the implementation of video consultations. Based on the testimonies of 53 professionals, different categories emerged related to the four identified themes: benefits of video consultations (for professionals, patients, and the health system, and compared to phone calls), negative aspects (inherent to new technologies and the risk of a perceived distancing from the professional), difficulties associated with the implementation of video consultations (technological difficulties, lack of technical skills and refusal to use video consultation among professionals and patients), and the need for training (technological, nontechnical, and social-emotional skills, and adaptation of technical skills). Additionally, the interviewees indicated that this new modality of health care may be extended to a broader variety of patients and clinical settings. Therefore, since video consultations are becoming more widespread, it would be advisable for health policies and systems to support this modality of health care, promoting their implementation and guaranteeing their operability, equal access and quality.
dc.description.departmentDepto. de Enfermería
dc.description.facultyFac. de Enfermería, Fisioterapia y Podología
dc.description.refereedTRUE
dc.description.statuspub
dc.identifier.citationJiménez-Rodríguez D, Santillán García A, Montoro Robles J, Rodríguez Salvador MDM, Muñoz Ronda FJ, Arrogante O. Increase in Video Consultations During the COVID-19 Pandemic: Healthcare Professionals' Perceptions about Their Implementation and Adequate Management. Int J Environ Res Public Health;17(14):5112. https://doi.org/10.3390/ijerph17145112
dc.identifier.doi10.3390/ijerph17145112
dc.identifier.issn1660-4601
dc.identifier.officialurlhttps://doi.org/10.3390/ijerph17145112
dc.identifier.urihttps://hdl.handle.net/20.500.14352/102583
dc.issue.number14
dc.journal.titleInternational Journal of Environmental Research and Public Health
dc.language.isoeng
dc.page.initial5112
dc.publisherMDPI
dc.rightsAttribution 4.0 Internationalen
dc.rights.accessRightsopen access
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subject.cdu61
dc.subject.keywordClinical skills
dc.subject.keywordCOVID-19
dc.subject.keywordHealthcare providers
dc.subject.keywordImplementation
dc.subject.keywordInterpersonal skills
dc.subject.keywordPerception
dc.subject.keywordQualitative research
dc.subject.keywordTelemedicine
dc.subject.keywordTraining
dc.subject.keywordVideo consultation
dc.subject.ucmMedicina
dc.subject.unesco3299 Otras Especialidades Médicas
dc.titleIncrease in Video Consultations During the COVID-19 Pandemic: Healthcare Professionals’ Perceptions about Their Implementation and Adequate Management
dc.title.alternativeAumento de videoconsultas durante la Pandemia de COVID-19: Percepciones de los Profesionales de la Salud sobre su Implementación y Gestión adecuadas
dc.typejournal article
dc.type.hasVersionVoR
dc.volume.number17
dspace.entity.typePublication
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relation.isAuthorOfPublication.latestForDiscoverydf0c23ce-6f34-41b2-87d1-c30ef3581281
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